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FAQs

WHY ARE YOUR PRICES SO COMPETITIVE? We are highly experienced photographers and videographers and use state of the art Apple Macs to handle photography and filming production saving time and costs

WILL I MEET THE PHOTOGRAPHER WHO WILL BE AT MY WEDDING? Tim Pettifer will be the photographer and videographer you will meet before you make a booking and along with Anne, his assistant is the one who will photograph and video your wedding

WHAT IS THE PAYMENT METHOD? 20% non refundable deposit and the balance just prior to the wedding by bank transfer or cash on the day.

CAN I ORDER MY OWN PRINTS AND PHOTOGRAPHIC ALBUMS? You have free and total use of the photography.

HOW MANY PHOTOGRAPHS DO YOU PROVIDE? The Photography Package and the combined Photography and Video Package provide at least 1000 photos (but more likely 1200) with at least 350 (or more likely 400) edited and retouched and included into your website.

WHO PROVIDES HOSTING FOR MY WEBSITE? Euk Photography provides free hosting for the first year and then guarantees hosting thereafter at a cost of £29.90 for a further two years.

WHO HAS “OWNERSHIP”OF MY WEBSITE ADDRESS? Euk Photography provides free use of the website but retains copyright of its design, coding and build.

ARE YOU INSURED? Yes.

DO YOU HAVE DISCLOSURES? Yes we have full police disclosures

TERMS AND CONDITIONS

The Booking fee secures the date, time and services of EUK Photography for the wedding and is non-refundable or transferable in the event of cancellation and the full balance is due if the wedding is cancelled within three months of the wedding day.

In the event of the wedding date being postponed EUK Photography will retain the fees paid and agree to photograph the wedding at a later date as long as the photographer can re-schedule for the new date and time.

The client is granted free and total use of all images and the website for any non commercial use whatsoever.

Copyright of all images including any source or object code, computer files or printed documentation relating to such images are protected by the Copyright and Design Act 1988 and remain the copyright of EUK Photography.

The client has free and total use of the website and to provide additional hosting and renewal of the domain name after the initial free hosting period

EUK Photography retain the copyright of the design and coding of the website

EUK Photography shall be granted artistic license in relation to the poses photographed and the locations used. The Photographers judgement regarding the locations, poses and number of images taken shall be deemed correct. Due to the vagaries of the weather and the willingness of subjects it may not be possible to capture all the images requested.

Images All image sizes are nominal. The Photographer/s will provide a pleasing colour balance but cannot guarantee exact colour matching owing to anomalous reflectance caused by a combination of lighting conditions or certain dyes and materials especially man-made fibres as it can be impossible to record on film or video digitally the exact colour seen by the human eye.

EUKPhotography may use any images included in this contract in their studio, web site, portfolio, literature, display areas, exhibitions, competitions, advertising, slide shows or commercially.

Force majeure or Act of God The due performance of this contract is subject to alteration or cancellation by either party owing to any cause beyond their control.

Attendance In the unlikely event of the assigned Photographer (Tim Pettifer) being unable to attend your wedding due to unforeseen circumstances, we reserve the right to appoint another photographer to attend your wedding on our behalf to undertake the wedding photography to his / her best ability.

Limitation of Liability In the unlikely event of a total photographic failure or cancellation of this contract by either party or in any other circumstance the liability of one party to the other shall be limited to the total value of the contract. Neither party shall be liable for indirect or consequential loss

Cancellation The Client may cancel this contract at any time by giving written notice to EUKPhotography but in doing so shall forfeit any monies paid.

Complaints Any complaints should first be raised by the Client with EUKPhotography in writing within 14 days from the date of provision of images, video and website.

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